Privacy Policy

Dunrite Flooring ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you visit our website at dunriteflooring.ca or contact us for flooring and tile installation services in Simcoe County, Ontario.

1. Information We Collect

When you use our website or contact us for a quote, we may collect the following types of personal information:

• Contact Information: Your name, phone number, and email address.

• Project Information: Your city or location, project type (e.g., tile installation, laminate flooring), approximate project size, and any additional details you share about your project.

• Communications: Any messages, questions, or photos you send to us via email or our contact form.

• Website Usage Data: General analytics about how visitors use our site (e.g., pages viewed, time on site). This data is aggregated and does not identify you personally.

2. How We Use Your Information

We use the information you provide solely to operate our business and serve you better:

• To respond to your quote request or inquiry

• To contact you about your flooring project, schedule estimates, or follow up on your inquiry

• To communicate project details, pricing, and timelines

• To improve our website and customer experience

• To comply with applicable Canadian laws and regulations

We do not sell, rent, or trade your personal information to any third parties.

3. How We Share Your Information

We do not share your personal information except in the following limited circumstances:

• Service Providers: We may use third-party tools to process contact form submissions or send emails (e.g., Formspree, Resend). These providers only receive the information necessary to fulfill their function and are bound by their own privacy policies.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process.

• Business Protection: We may share information to protect the rights, property, or safety of Dunrite Flooring, our customers, or others.

4. Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how our site is being used.

• Essential Cookies: Required for the site to function properly.

• Analytics: We use Vercel Analytics to gather anonymous, aggregated data about site traffic (such as page views and referral sources). This data helps us understand how visitors use our site so we can improve it. No personally identifiable information is collected through analytics.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected — for example, to complete your project, respond to your inquiry, or comply with legal obligations. When your information is no longer needed, we securely delete or anonymize it.

6. Your Rights (PIPEDA)

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:

• Know what personal information we hold about you

• Request access to your personal information

• Request corrections to inaccurate or incomplete information

• Withdraw consent for us to use your information (subject to legal or contractual restrictions)

• Ask us to delete your information, where applicable

To exercise any of these rights, please contact us at info@dunriteflooring.ca.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption to secure data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (such as our Instagram page at @dunriteflooring). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out: